O2 has provided an update after last week’s major outage caused a nationwide loss of connection, compensating customers for their trouble. It’s understood that the UK mobile operator will be hunting for recompense itself, as reports suggest it could seek up to £100 million from supplier Ericsson. In an apology …
Read More »O2’s services resume after day-long downtime
O2 users began experiencing troubles yesterday, as the UK network experienced exceptional downtime. Fortunately, the day-long outage has come to an end as customers report the ability to go online and services return to normal. A staggering 32 million UK residents were directly affected as a result of the interruption, …
Read More »O2 set to bolster 4G connectivity in rural areas of the UK
There’s a major push in 5G mobile communications as of late, as most providers and smartphone manufacturers gear up to implement the new technology. Despite this, telecommunications provider O2 wants to combat the continuing lack of 4G speeds across rural areas in the UK, by expanding coverage to 339 communities …
Read More »Ofcom’s 5G spectrum auction is under way with Vodafone and O2 leading the charge
After a lengthy delay caused by UK network Three challenging Ofcom’s 5G limitation, the auction for 4G and 5G spectrum finally went under way this week. Ofcom has since posted the results of the principle stage, with Vodafone and O2 taking away the biggest cuts. Five major companies competed for …
Read More »EE, O2, Vodafone and Three confirm incoming monthly contract price increases
If you are currently in the middle of a phone contract here in the UK, then you should expect to see the price of your bill rise soon. This month, EE, O2, Three and Vodafone have all announced that contract price increases will be arriving in the coming months, falling …
Read More »O2 and EE drag their feet, will end roaming charges once new laws come into effect
While some networks are staying one step ahead by agreeing to drop roaming charges across the EU early, others are dragging their feet a bit. Over the last two years, the European Union has been working to abolish mobile network roaming charges across 47 European countries. This law comes into …
Read More »Three and O2 merger denied by European anti-trust head
Europe's antitrust commissioner, Margrethe Vestager, has rejected the bid by British mobile operators O2 and Three, to merge together into one giant entity. Citing “significant competition concerns,” with regards to the move, Vestager was also backed by British regulator OfCom, which agreed that it would be bad for consumers. Although …
Read More »Regulator slams Three’s O2 buyout, demands Commission do more
The move by mobile network Three, to try and buyout other major UK network, O2, looks to have hit a snag, as the British antitrust regulator has raised concerns about a recent European Commission investigation into the merger. It described the remedies to cited problems as “materially deficient,” and wants …
Read More »O2 apologises for bank holiday outages
One of the UK's largest mobile networks, O2, has issued an apology for outages experienced by its users throughout the bank holiday Monday. While the telecoms provider didn't explain what it was that may have caused the problem, it did confirm that service had resumed before midnight. It has stated …
Read More »BT relaunches consumer mobile packages
Even though it still has to wait some time for industry regulators to give approval to its purchase of the UK's largest mobile network EE, BT has relaunched its own mobile packages for consumers. Unlike other operators however, it won't be offering any contract packages right off the bat, instead …
Read More »Sky to launch its own 4G mobile network in the UK
Sky is planning to become a cellular network provider, with its own 4G network set to launch in 2016. The company's Chief Executive believes that Sky has proven that it is capable of launching new services at scale, so launching a new network service could pay off. Jeremy Darroch, Sky's …
Read More »Three confirms plan to buy O2 for over £10 billion
Hutchinson Whampoa, the parent company of UK mobile network, Three, has confirmed that it is hosting “executive negotiations” with Telefonica to acquire O2 for £10.25 billion. This news comes just a few days after rumors of a potential purchase began to fly around. In a statement from Hutchinson, a company …
Read More »Sky, TalkTalk and Three join list of potential O2 buyers
Sky, TalkTalk and Three are all interested in acquiring the O2 network. Sky and TalkTalk both want to launch their own mobile businesses in order to compete with the likes of BT, which recently snapped up EE, the largest network in the UK. Hutchinson Whampoa, owner of Three, is planning …
Read More »O2 might be sold to BT
A rumour has emerged that Telefonica, owner of British based mobile provider and broadband ISP, O2, could sell off the company to BT, in exchange for a 20 per cent stake in the firm. It's thought that such a move would be designed to strengthen both entities in the face …
Read More »EE and Vodafone buy almost 200 Phones 4U stores
EE and Vodafone have gone ahead and bought almost 200 former Phones 4U stores, despite serious allegations that UK networks colluded to drive the company out of business. The former phone retailer entered administration last week, after EE and Vodafone unexpectedly decided to not renew their contracts, a move that Phones 4U …
Read More »EE adds 4G to 14 towns and 18 airports
EE has switched on 4G LTE connectivity in 14 more towns as well as 18 airports, ramping up its 4G coverage in order to stay competitive with the expanding infrastructures of rival networks: O2 and Vodafone. EE now has 70 per cent of the population connected to 4G, in total …
Read More »Tesco mobile customers to get free 4G
Tesco Mobile has announced today that the company won't be charging its customers a premium for using the 4G network, which is based of off O2's infrastructure. Tesco used to charge customers £2.50 premium but decided to drop the charge in order to compete with the network, Three, which will …
Read More »O2 will offer up PS4’s on contract
If you don't fancy waiting in line and dropping all of your money at once for the PS4 during the UK launch on Friday then O2 has you covered, although you might also want to make sure you're in the market for a new phone too. O2 will launch the …
Read More »Ofcom wants to quadruple 4G license fees
If you thought 4G data prices were bad now, wait until you hear this: Ofcom, the UK communications regulator wants to quadruple the price of licensing 4G signal bands for networks. If the network is going to be paying 4 times more, it'd be safe to assume customers would also …
Read More »4G is expanding in the UK
EE, The company that scored itself a major head start in the 4G race, is expanding it's coverage to 12 smaller towns – but it isn't the only one. O2 and Vodafone are also bumping up their network coverage to five more cities starting today. The latest towns added to …
Read More »O2 to launch 4G services in August
At present, you only have one choice if you want to experience 4G speeds on your mobile – Everything Everywhere. While many shops around the country will happily sell you a 4G enabled device on a 4G plan, coverage is still fairly limited and only covers the largest towns and …
Read More »Sky claims it can handle new broadband traffic
Sky, the company that recently bought up the telecoms company that owned both O2 and Be Broadband's technology and customers, has suggested that despite the influx of new users, it will be more than capable of handling it. However, network issues have already begun to appear. Sky's response is that …
Read More »O2 dropping phone chargers
UK mobile phone provider O2 has announced that by 2015 it will no longer offer phone chargers with its handsets, as part of a new initiative called “Charger out of the Box,” which suggests that since most people have a compatible charger anyway, they don't need another. According to the …
Read More »UK mobile networks stretched by Happy New Year
As Big Ben struck midnight and 2013 began, a huge wave of personal messages swept through the UK's mobile networks. And yet, the networks survived. That's some serious infrastructure. KitGuru pulls out the TallyMan Pro and does some counting. We've all had issues with mobile networks. The most common happens …
Read More »UK mobile providers team up to speed 4G release
Considering the back and forth arguing of the different mobile providers in the UK about how the 4G auction should be completed, you'd be forgiven for not believing that they've now banded together to speed up the release of the 4G spectrum: but that's exactly what's happened. Vodafone, Everything Everywhere …
Read More »O2 offers refund to customers following service outage
As a lot of our readers will already be aware, some of O2's customers suffered service outages last week due to an apparent ‘network failure'. This was a massive source of frustration for many people who's phones were unable to register on the network, despite their phones showing signal. O2 has announced …
Read More »Vodafone and O2 to share mobile infrastructure
In a effort to increase overall customer satisfaction, Vodafone UK and O2 have entered an agreement where they will share and combine their respective networks. This includes their current 2G, 3G and forthcoming LTE 4G networks and they hope to offer coverage to 98% of the UK population by 2015. O2 and …
Read More »60% of UK’s office-employees to work from home within 10 years?
With continual technological advancements in the workplace, more than half of the UK's office bound employees could well be working remotely (ie. from home) within the next decade. A study carried out by LM Research toward the end of last year points to this scenario after 5000 directors and business-owners …
Read More »Does O2 plan to charge £900 an hour for 4G?
In response to an earlier story about Nokia's decision to ship its coolest new phone technologies to the USA only, we've been contacted by a couple of readers to ask about UK data charges. We're not Watchdog, but the point raised is valid. KitGuru breaks out the Pedigree Chum and …
Read More »02 roll out superfast 3G network in UK
02 are officially the first UK mobile operator to roll out their superfast 3G network. Earlier today the company have started their 900mhz network which is using bandwidth from the old 2G intrastructure … which is no longer needed. This is boosting the speed and capacity to the 3G system, …
Read More »