Tag Archives: Consumer Law

Throughout 2018, European consumer rights authorities began taking a closer look at Nintendo and its digital eShop refund policies. The Norwegian Consumer Council (NCC) got the ball rolling by saying that Nintendo’s strict no-refund policy was against EU consumer protection laws. Since Nintendo of Europe is based in Germany, the case was handed …

A French Court has ruled that Valve must not prohibit Steam customers from re-selling digital games, but is a pre-owned market for digital games feasible in today's industry? What would this mean for other digital platforms and digital entertainment mediums?

Since 2014, Australia's consumer rights group, the ACCC, has been hammering down on Valve due to the ‘no refunds' policy that was enforced on Steam prior to June 2015. In fact, this court case is likely one of the major catalysts that forced Valve into implementing its current refunds policy. …