In an attempt to apologise for the embarrassment caused by its faulty butterfly keyboard designs, Apple introduced a free replacement program for nine affected models. An internal memo shows that the company is still trying to make amends, as Apple significantly cuts down turnaround time by handling replacements in-store. Apple …
Read More »Apple apologises for its dodgy MacBook butterfly keyboards
Apple’s butterfly switches on modern MacBook keyboards have been the subject of much controversy over the past few years, continuing to pose problems even after three revisions. Although the company has addressed these issues in the past, Apple once again feels the need to apologise to affected users for the …
Read More »Apple finally addresses MacBook Pro keyboard problems by offering free repairs
Apple’s latest line of MacBook and MacBook Pro models have received a lot of negative press since their release thanks to a flaw within its butterfly keyboard design. After exuberant repair costs and a petition 35,000+ people strong, Apple has finally acknowledged the issue, offering a free solution to those …
Read More »Petition demands Apple addresses faulty butterfly keyboard by recalling all MacBook Pro models
It was revealed at the end of last month that Apple’s new ‘butterfly’ keyboard design has double the failure rate in comparison to that of older models. It seems that users have had enough, spawning a petition calling for Apple to recall all MacBook Pro models since 2016 to replace …
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