Tag Archives: ACCC

After cracking down on PC-based digital platform holders, Australia's Competition and Consumer Commission began turning its attention to the refund policies for digital games sold on consoles. Sony has been one of the targets this week, with an Australian Federal Court ordering a fine to be paid due to PlayStation …

Update (27/04/18): After a lengthy legal battle in Australia over a $3 million fine, Valve has finally run out of options. The company lost its High Court appeal to have the fine overturned for its lack of refund policy in 2014. As a result, Valve will now have to pay …

Way back in August 2014, prior to Steam's refund system coming into place, the Australian Consumer Rights Commission began investigating Valve over its Steam consumer policies. It took a few years, but eventually the ACCC convinced an Australian court to fine Valve $3 million for violating Australia's consumer laws surrounding …

Back in February last year, Apple finally acknowledged ‘Error 53', a Touch ID glitch that would brick iPhones and make them unusable. At the time, Apple did offer a workaround for customers but it seems that the Australian Competition and Consumer Commission (ACCC) wasn't impressed with the whole situation and …

Last week it was revealed that the Australian Consumer Rights Commission was planning to take Valve to court over its refund policy. At the time, Valve stated that it was making “every effort to cooperate with with the Australian officials on this matter,” and now we know exactly what changes …