OcUK to the rescue at Multiplay i49 with repair/upgrade to your desk

Faith August 24, 2013 Event

Having bought a £92 ticket for Multiplay i49 and paid an additional £15 for early entry so you can sit with all your mates, the worst news you can receive is that your rig has suffered a fatal hardware issue in transit. Never fear, Overclockers are here – with an event repair and upgrade service that's second to none. KitGuru documents the plight of a gamer called Chris. Spoiler alert: This drama has a happy ending!

Overclockers.co.uk (OcUK) won't make a drama out of a Crysis (player's pain).

At Multiplay i49, a large part of the huge Overclockers stand is dedicated to repairs. They are also offering an ‘upgrade at your desk' service for those that need more power during the event.

They say that a picture is worth a thousand words, so here's the story of ‘Chris' and how the OcUK repair squad came to his rescue.

Diagnosis is the first stage in any cure - and OcUK's engineers are highly skilled in this area — Diagnosis is the first stage in any cure – and OcUK's engineers are highly skilled in this area

although the failure was in the graphics card, there's no doubt that dust and rough transit were contributing factors. — although the failure was in the graphics card, there's no doubt that dust and rough transit contributed.

Because Chris is an existing OcUK customer, the repair can be done under warranty. All of the paperwork is taken care of by the engineer in direct contact with HQ — Because Chris is an existing OcUK customer, the replacement can be done under warranty. All of the paperwork is taken care of by the engineer in direct contact with HQ and a new card is in transit.

Replacement graphics card is sorted, fitted and Chris (right) is a very happy clan-man.

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KitGuru says: We asked Chris to describe the service he received from Overclockers. his reply? “Absolutely f***ing amazing. I'm so happy. They have saved my weekend, they really have”. See, we told you there was a happy ending.

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OcUK to the rescue at Multiplay i49 with repair/upgrade to your desk

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