Apple is looking to sweeten the deal for those well off enough to purchase one of the gold Apple Watch Edition models. According to a new report, Apple plans to give those willing to part with their $10,000 a premium level of customer service, including being able to cut in line, 24/7 support and private one hour appointments for watch fittings.
Sources speaking to 9to5Mac claim that people who buy Apple’s high-end, gold smart watch will be able to cut in line should they ever need help, they will have access to a private room for one hour, in order to try on watches, while everyone else is limited to 15 minute appointments.
They will also get two years of access to a 24/7 support line for the watch. These sort of one on one appointments and support lines are common when it comes to high-end luxury items.
Those who only feel like springing for the stainless steel Apple Watch will also have some benefits, these customers will be able to get a “virtual personal setup”, during which an Apple employee will hop on video chat with you and guide you through the watch and its functions.
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KitGuru Says: Apple is attempting to step up its customer service for the Apple Watch. Time will tell If its efforts will help with sales at all. People will be eager to see what all of the fuss is about when it comes to wearable devices.
I wonder how the other Apple customers will feel now that their is elitism even among themselves. “I’ve been in line for days, but that richer snob just jumped the line because of his watch!”