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Oculus responds to Rift privacy policy concerns

When Oculus was first bought by Facebook, the reaction was fairly negative and while things have settled down a lot since then, recently the Oculus Rift began shipping and unfortunately, not everyone is happy with the Oculus privacy policy. The policy says that Oculus can collect user data ranging from games you play to information on your physical movements while wearing the headset.

This data is collected by a process called OVRServer_x64.exe, which is always on and has full system privileges to send information back to Facebook. This information is then used to “send you promotional messages and content and otherwise market to you on and off our services”.

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UploadVR got in touch with Oculus to get a statement from the company, which emailed back saying: “We want to create the absolute best VR experience for people, and to do that, we need to understand how our products are being used and we’re thinking about privacy every step of the way. The Oculus privacy policy was drafted so we could be very clear with the people who use our services about the ways we receive or collect information, and how we may use it. For example, one thing we may do is use information to improve our services and to make sure everything is working properly — such as checking device stability and addressing technical issues to improve the overall experience.”

“Facebook owns Oculus and helps run some Oculus services, such as elements of our infrastructure, but we’re not sharing information with Facebook at this time. We don’t have advertising yet and Facebook is not using Oculus data for advertising – though these are things we may consider in the future.”

KitGuru Says: People have been having privacy issues with Facebook for some time and now this seems to be spreading to Oculus. However, perhaps Oculus's response will offer some explanation for some users. 

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8 comments

  1. Facebook is own by Zuckerman and Greenberg = Zuckerberg. What do you expect more from them? Of course they are going to collect all our private behaviours in order to fuel their A.I Agenda for 2025.

  2. Come on really, we do not collect data for advertising currently but it could be something we would do in the future. Why do they think people are stupid (maybe because they bought the rift instead of the Vive :-P) of cause they going to do advertising, they just not finished building a system that deals with porn only and knows when to show and not to show that for all the husbands and dads out there.
    Anyway fun out of the way, they collecting data already and just because its not currently used for advertising because its early days and they dont want to scare people away, the data collected IS going to be used when they do start advertising, no way they will say; “well we have this giant package of information lying over there but that was collected before we started advertising so we will not use that to analyse our clients”…. They collect data from day one and they going to use it for all its worth.

  3. Gary 'Gazza' Keen

    To be honest, who cares? Like, really, who cares? collecting data for targeted advertising? If this really bothered you you wouldn’t be using windows, google, facebook,or 90% of the internet. Moreover the majority of everyone uses an adblocker so it’s not like it affects shit. Even if you didn’t use an adblocker would you rather see that one item you looked up once or PPI, dick enlargement ads and shitty games who rely solely on the 90’s ideal of “sex sells”?

    And no I’m not white-knighting for Oculus this is my stance on the everythings collection of data in general

  4. What did they say about the content clause ??? because any company who wants complete control and rights to something YOU have made sounds a little bit dodgy to me , I should add that I believe this only applies if you sell your product through the oculus store – but dont quote me on that.

  5. When they do, it’s Vive city for me.

  6. Check out the Vive’s content clauses. And YouTube’s. And ANY service, game, or app where there is even the slightest bit of potential user-generated content. They all have clauses like this. Imagine a game where the user creates his or her own avatar. If this clause did not exist, Oculus would have to get anyone whose avatar happens to appear in a promo screenshot or game footage to agree to allow them to use it, which would be a potential nightmare. These clauses are not written to allow the service to take your work and sell it.

  7. That “example” is total bull**** they assume we’re too stupid to know if it is or isn’t working… isn’t that what a manual and customer support is for? Typical PR redirection if I ever saw it! Want to know the better example: “WE WANT TO MILK MORE MONEY!”

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