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Facebook fake news gaff shows why it still needs human editors

Following the firing of its entire trending news team, Facebook has immediately hit a snag with its automated replacement. Despite years of ‘training,' the algorithm was quick to follow up on stories that people on Facebook were talking about, even if they were false ones. Within 72 hours, it was promoting an entirely fake story regarding a U.S. journalist.

“Breaking: Fox news exposes traitor Megyn Kelly, kicks her out for backing Hilary,” reads the headline that was doing the rounds on Facebook over the weekend. While this might show a slight shift in the type of news Facebook reports – since it was accused of anti-conservative bias earlier this year – the story was completely false, suggesting that the news algorithm still needs a lot of work.

fakestory

Ironically, it was due to the criticism of bias that Facebook let go all of its news editors, assuming that an automated system of curation would be far more accurate. Funnily enough though, while it may be harder to accuse a machine of political bias, it's far easier to point out its mistakes, as has been the case with this latest news gaff.

Traditionally Facebook trending editors would look over headlines and excerpts that the algorithm grabbed to make sure that there were no obvious falsehoods being discussed on the site. If there were no big stories doing the rounds, then they were also trained to link to interesting content that people might want to read more about.

However with them gone, Facebook is left scrambling as its algorithm fell flat at the first hurdle. It will be interesting to see what changes Facebook makes going forward and whether it may look to re-add some measure of human oversight to the news algorithm in the future.

Discuss on our Facebook page, HERE.

KitGuru Says: This sort of automated story promotion is rather dangerous for Facebook. It would be interesting to see how she would fair, if Kelly decided that this was defamation and took the social network to court. You'd have to imagine with the follow up coverage that she would have a decent shot. 

[Thanks Washington Post]

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3 comments

  1. What does bias even mean? Addressing both sides of the story does not make one neutral, and one can always be seen as biased when a side is taken. The alt right and dumb right particularly have a habit of just claiming bias (although the dumb left did the same in the Netherlands a few years ago when the socialist party did not do as well as expected at the parliamentary elections). Reporting facts can already be seen as bias if those facts harm one party. When one politician just happens to be the more vocal idiotic one, that politician will be reported on more negatively. That’s not bias, that’s just reporting facts. Neutrality does not mean being equally critical of all parties involved, it means reporting the facts as best you can in the way they present themselves. Sure, that is never completely neutral; we’re humans and not computers. But getting rid of human editors because they are possibly biased is just plain stupid.

    And by the way, an algorithm is developed by human programmers. If they pick up the main stories and those stories hurt a small group of people (e.g., Trump), they will still call bias. To them it’s not about facts, it’s about truthiness (or Trumpiness nowadays).

    One thing computers cannot adequately do for now is replace human sociality. Humans don’t understand human social structure, how can computers perfectly emulate it?

  2. I actually only went on facebook to check trending news on the right which i customized over the year to my preference, but now with the update its made it useless. Now i have no reason to go on facebook.

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