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Amazon customers unhappy as many are still waiting for their Xbox One X

The Xbox One X finally released today to such a warm reception that it caused analysts to update their 2017 sales predictions. Unfortunately, some have yet to experience their purchase as Amazon is experiencing stock issues.

For days, customers have been reporting that Amazon’s predicted dispatch date didn’t actually match up with the date of release, despite customers pre-ordering months in advance. This came to a head today, as the Xbox One X hit shelves – or rather didn’t as the company is reportedly experiencing “stock issues” according to Eurogamer.

The issue isn’t just on U.K. shores, either, with the U.S. reportedly experiencing the same delay. The only cushioning that affected customers have is that the wait time isn’t pegged to be too long, spanning between a day to three days.

Although expected when pre-ordering items, release-date delivery isn’t always guaranteed unless the “two-day delivery” option is selected, something which is free to Prime members. Many affected customers across the various platforms stated as such, although the issue doesn’t seem to discriminate as there are paying members also suffering.

“I'd love to play your new console @xbox, but @amazon are telling me my pre-order from August is out of stock and won't get it. Please… stop your business with them,” reads one Twitter user, while Alabama-based BamaRed is steering clear of Amazon pre-orders completely from here on out.

It seems a lot of the stock issues are primarily surrounding the ‘Scorpio Edition’, a limited edition version of the Xbox One X sporting its in-development codename. In fact, Amazon responded to Kotaku directly, stating that it does “have inventory to fulfil all Xbox One X pre-orders” but the “customer delivery date may vary based on their location and chosen shipping method.”

Putting Amazon to shame, U.K.-based company Argos successfully trialled its midnight delivery trial, getting the Xbox One X into its customers hands by 12:01am GMT on the 7th November. Although an impressive feat, Argos has yet to release numbers of customers who partook in the trial, meaning that it could have been a number low enough to warrant easy success.

KitGuru Says: Amazon seems to be dropping the ball a lot lately, following on from the SNES Classic issues just the other month. Have you been affected by the wait times for the Xbox One X?

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11 comments

  1. Nikolas Karampelas

    lol plebs, build a pc to see the light 😛

  2. its Xbox. trust me they are not missing out on anything.

  3. I hear you brother.

  4. It’s pathetic to get joy from making fun of other people’s choices. You act like a $500 PC with a 4K BR player is capable of more. Or maybe you take for granted that you’re willing to spend more.

  5. Nikolas Karampelas

    dude it is a light hearted joke, get over it, this is the internet, you should not take comments on the internet so seriously.

  6. IT SEEMS to be a marketing tactic.They oversell pre-orders, and like the airlines if all passenger/xbox customers pay up, some people are disappointed.

  7. I suppose it is easy to say that if it’s no big deal to you, but it’s hypocritical if you don’t also tell those that agree with you that they took it hard as well.

    But you won’t call them out– that’s the power of status quo. PCMR can’t find their own faults and gets defensive when others do. They don’t see it as lighthearted humor when it’s about them.

  8. Nikolas Karampelas

    Actually I do call out everyone who is taking it seriously, I can’t justify buying a console in some cases, but really I don’t care and I do make fun with my friends who prefer to get a console to play video games.
    Yeah the real world is a world where people who own gaming pcs and people who own consoles do get together just fine and I do what I can to keep it the same on my online presence.
    Anyone else you take this seriously on both sides need to check on psychologist or something, just to realize he is not that little special snowflake that have found the singular truth of life just because he bought something.

  9. Get a life ffs

  10. Don’t justify yourself to them. I’m not I to pc but I don’t care if you point and laugh. People really have to wipe their tears

  11. console peasants 😀