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Dropbox change policies: facing customer backlash

Popular file sharing service DropBox have changed their terms of agreement and from what we can gather from sources, including the excellent tech UK news site thinq – customers aren't too chuffed about the new updates. I admit that while I use drop box myself when the email arrived in my inbox yesterday, I ignored it.

How many of us receive emails like this (above) and never even study them? I feel like I should have because according to the new updates they say “By submitting your stuff to the Services, you grant us (and those we work with to provide the Services) worldwide, non-exclusive, royalty-free, sub-licenseable rights to use, copy, distribute, prepare derivative works (such as translations or format conversions) of, perform, or publicly display that stuff to the extent we think it necessary for the Service. You must ensure you have the rights you need to grant us that permission.”

Say what?

Customers haven't warmed to this new policy, and comments left on their blog pages have been less than complimentary of the new procedure. One guy called ‘Dono' says “That's mean that you can do with my data/files whatever you want?! – I'm get out of here… dropbox delete ;<”

Kitguru says: Do you agree with the policy changes? let us know

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