Home / Lifestyle / Mobile / Apple / Italy fine Apple £750,000 over product guarantees

Italy fine Apple £750,000 over product guarantees

Apple have been fined by an Italian watchdog for the sum of £750,000 for the way they handle product guarantees.

The Italian AntiTrust authority have said that Apple fail to inform shoppers of their legal right to two years technical support, instead focusing on a one year standard warranty.

The antitrust authority say that this action has pushed customers into paying extra for Apple's own support service which overlaps with the free guarantee.

The penalities apply to Apple Sales International, Apple Retail Italia and Apple Italia. Apple were fined 400,000 euros for failing to recognise the length of the statutory guarantee which is laid out in the Italian consumer code. Another 500,000 euros were imposed due to the Applecare Protection Plan which overlaps with the free guarantee. The terms have never been made clear to the buying public.

Apple will be forced to publish an extract from the ruling on their website and will be made to add details of the two year guarantee to their AppleCare plan within 90 days.

Kitguru says: An embarrassing situation for Apple and one they will have to rectify soon.

Become a Patron!

Check Also

Prince of Persia Lost Crown

Prince of Persia The Lost Crown is coming to iOS and Android next month

Prince of Persia The Lost Crown is getting a surprise port to mobile next month, coming to Android + iOS on the 14th of April.

We've noticed that you are using an ad blocker.

Thank you for visiting KitGuru. Our news and reviews teams work hard to bring you the latest stories and finest, in-depth analysis.

We want to be as informative as possible – and to help our readers make the best buying decisions. The mechanism we use to run our business and pay some of the best journalists in the world, is advertising.

If you want to support KitGuru, then please add www.kitguru.net to your ad blocking whitelist or disable your adblocking software. It really makes a difference and allows us to continue creating the kind of content you really want to read.

It is important you know that we don’t run pop ups, pop unders, audio ads, code tracking ads or anything else that would interfere with the KitGuru experience. Adblockers can actually block some of our free content, such as galleries!