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iPhone users hit with ‘Error 53’ Touch ID glitch

It looks like getting your iPhone 6 fixed by a cheaper, unauthorised technician could cause you some future problems as this week, some iPhone users  have had a frustrating time thanks to a mysterious glitch known as ‘Error 53'. This error is down to Touch ID and is triggered by an unauthorised technician fiddling with the sensor on an iOS 9 device.

Apple explained Error 53 to The Guardian: “We protect fingerprint data using a Secure Enclave, which is uniquely paired to the Touch ID sensor. When an iPhone is serviced by an authorised Apple service provider or Apple retail store for changes that affect the Touch ID sensor, the pairing is re-validated.”

So with an unofficial iPhone 6 repair, the pairing between Touch ID and Apple's service can be invalidated, which then leads to Error 53 after updating iOS. Those affected by this issue will need to get in touch with Apple Support in order to get it fixed.

KitGuru Says: This isn't necessarily a bad thing, after all, this issue is caused by Apple's security measures when it comes to Touch ID, ensuring that only authorised technicians can validate it. However, this is a pain for anyone who had their iPhone 6 home button fixed by a third-party, rather than taking it to the Apple Store. 

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16 comments

  1. Brick a few thousand devices grat way to boost sales

  2. Another way for Apple to Milk the cash cow. Solution: dont replace your iPhone, buy something else.

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  4. Why not to buy Apple…a complete disregard to its customers.

  5. When you have a screen replaced by an unauthorized Apple repair shop the touch ID that is on the original screen needs to be put onto the new screen as well as any hardware pieces attached belonging to the old screen. The reason Apple does the software check is to make sure someone who stole a phone with touch ID set on it can’t bypass the security.

  6. That makes no sense that data for your fingerprint isn’t stored on the scanner itself

  7. This is how Apple decided to prevent security tampering. I personally don’t like it that Apple will decide that only they can repair their phones. I’ll stick with Android for now.

  8. Or, a great way for Apple not assist malicious people who want to steal your shit. You’re an idiot.

  9. Solution: dont be a cheap ass and pay for the real replacement– or keep fucking up your shit with cheap chinese crap.

  10. The scanner is the key. You trick the scanner, you get access. That makes sense.

  11. That’s ludicrous. How is letting people know that if you fuck up your phone and open yourself to security flaws a “complete disregard to its customers”?

  12. Every company with a warranty does not accept tampering. It seems that people with Android phones don’t care as much because they don’t actually have a place to bring the phone they jacked up and no one to complain to besides the internet.

  13. I’ve seen a few people with broken iPhones that Apple would not repair out of warranty so until Apple begins to repair out of warranty phones 100 percent then I really don’t care to buy their phones.

  14. How on earth does this improve security? Your fingerprint is NOT stored on the screenor touch id sensor it is on the SOC (system on chip) so this has no bearing on security so as such changing the sensor will not allow somebody access to your phone

  15. Depending on what caused the issues and how old the device is, you can get it repaired (if it is less than 5 years old and is a part that they can replace in store), or get a replacement for cheaper than you would on the sales floor. Those are the options that have always existed. If a logic board goes bad out of warranty, they don’t do logic board replacements (it would take too much time for you and for them), instead they would replace the whole phone.

  16. By putting a man in the middle attack on the SOC. Think about it.