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The Windows 10 Anniversary Update is causing problems for some

The Windows 10 Anniversary Update started rolling out this week and unfortunately, it has started causing some major issues for some systems, with users complaining about crashes and system freezes. Some users are reporting system freezes within seconds of booting up, while others are getting ‘Windows is not responding' errors.

As The Inquirer points out, there are several reports floating around the web right now with users complaining about blue screens and freezes around 20 seconds after booting, even with third-party launch applications disabled. Fortunately, some users also claim to have found a way around these bugs too.

windows-10-update-anniversary

It seems that users who had the update install automatically are having the most problems. Apparently, if you download the ISO for Windows 10 Build 1607 (the anniversary update) and install from that, you may be able to avoid the issues.

Obviously, your mileage may vary, while there are some people having issues, there will also be plenty of people who got through the update without a hitch.

KitGuru Says: Back when people first started upgrading to Windows 10 some similar issues popped up. However, doing a fresh install via an ISO seemed to do the trick back then too. Have any of you installed the new Windows 10 update yet? Have you ran into any problems or has it been smooth sailing? 

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24 comments

  1. Yep, did auto update and had to roll back a build. I couldn’t and can’t figure out why the system kept soft freezing (cursor moved, couldn’t open any programs or task manager). I even went through safe mode and set to load diagnostic boot. That just put me into a forever loading login screen. I suppose I’ll try the ISO later.

  2. Don’t update – block it through the firewall. This update doesn’t give you anything, it just enables Cortana and disables some options. Don’t update! Block whatever you can through the firewall!

  3. Here too, my system boots and doesn’t respond properly within the first minute. I noticed massive writes to my (C:) SSD and figured that this was the cause, so i trimmed (optimized the drive) it. Trimming did not solve the problem. During this first minute my computer can’t even play sound and produces only loud noises when playing music through Spotify.
    On top of that, the update had the guts to remove my custom WLAN driver. I had read about the signed driver enforcement changes, but my motherboard has no secure boot support. That removal should never have happened! (I have an Asus PCE-AC66 and it has no driver support so i had to manually edit the driver) Luckily for me i had that driver backed-up somewhere and it reinstalled..
    I’m doubting between reinstalling Windows or rolling back.

  4. auto-updated and have had no problems.

  5. Finger in the dyke.

  6. It’s late for me… my computer fails to boot up. It won’t do anything. Can’t do system restore, it failed to do repair startup. The only thing that i can do is to do osri.

  7. not-a-fanboi-honest

    Updated 3 machines using the MediaCreationTool to kick off an auto update. One 3 year old laptop, one C2D machine and one recent machine all without a hitch. Using MCT may be the trick.

  8. Did not help with my same issue. I couldnt even get it to update through MCT untill i installed via usb, after that i had this exact same issue. Ive seen some odd reports of Location Settings being the culprit. The easiest way i know to tell is from playing FFXIV and just running around endlessly till i either A: Hear the music stop or B: no entities load in for a few moments. Will update after testing. What are your hardware specs so that we can compare and possibly find an issue? Ive noticided that during the soft freezing my HDD indicator is a solid light untill it unfreezes

  9. Disabling location settings absolutely did NOTHING. Now i cant even roll back due to the usb install.

  10. It has killed my PC, blue screen after login (Medion AMD A8-6500 based PC). Did a system reset but it only recurred after catching up on updates!

  11. After updating, I’ve noticed system freezing/pausing. Checking the system logs, there are timeouts and resets on the Intel storage controller in my notebook. It appears I’ve been able to work around it by changing the power profile of the notebook in the control panel from “Balanced” to “High Performance”. No luck finding any newer driver updates from the laptop vendor, Microsoft or Intel yet. If you are experiencing similar behavior on your system after updating, you might want to try this trick for now.

  12. I had similar issues – for now – changing the power profile in the control panel from “balanced” to “high performance” has helped. I had a lot of entries in the system log with timeouts and resets for the storahci driver – can’t find a newer one available yet.

  13. My laptop’s power profile has always been set to high performance, but I’ll keep it in mind when I try again. Thanks.

  14. I downloaded ISO manualy, the update is great, pc is smoother and I like new action center and ability to set number of notifications from certain apps.

  15. I download the ISO, update is great, performance is much better now and I like new action center

  16. Only done the update on three systems so far, but with a 100% success rate though (via windows update)

    The only niggle is that these big updates essentially re-install the entire OS, and that’s a ~45min or more procedure on my little laptop 🙂 (AMD E-450 APU @1.65ghz, even with a SSD)

  17. Someone saw my post about this on the MS forum – said they had similar issues and it turned out to be an issue with the link power management handling of their Crucial SSD. They suggested I edit the registry to add the drive to the exception list for the driver. If you’re in interested – check out the string. http://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-anniversary-freezingpausing/b0c321e2-5dd5-4a5b-932e-32e5273c25ea?auth=1

  18. It’s funny you found that, my main boot is a Crucial SSD. Could be the issue. Although it doesn’t seem likely.

  19. <<rw. ★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★✫★★::::::!ir272m:….,……

  20. This broke my PC as well. Corrupted my Bios MEI. The only option is to change out the Bios Chip or buy another motherboard…… Freaking ridiculous.

  21. I have the black loading screen with the circle lasting 7 hours or more. I had to return to the previous version of Windows 10. Microsoft FAIL!

  22. The system locking up for my laptop was solved by installing the latest AMD display drivers in safemode and network drivers…..

  23. Blue screen with a bid sad face….:(

    I entered safe mode and updated the HD Intel graphics drivers with Driver Talent. My computer works now.

  24. I consider myself pretty computer savvy and was getting pretty fed up with the upgrade to Win10 Anniversary taking me to a blue screen saying there was a driver issue and would have to restore with some random error code consisting mainly of 0’s.

    I thought it was something to do with me having a SSD as my OS HDD and having a nightmare previously with havinng to load the UEFI driver via a USB pen to boot to the HDD to load the OS – However, answer was far more straight forward….Just updated the bios with that @bios application gigabyte do for their mobo’s and it worked straight away.

    What a frustrating afternoon….not that I actually needed to upgrade Win10 to the anniversary edition no do I have gained any tangible benefits whatsoever other than being on the latest and buggiest windows 🙂