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Samsung offers full refund for Intel customers

Slyvia February 1, 2011 Channel

Samsung Electronics issued a statement today, saying that any of their customers who bought an Intel system with the flawed chipset will be entitled to a full refund.

Kitguru covered the news yesterday that Intel have found a design problem in the new chipset that is expected to cost it up to $1 billion in repairs and lost revenue, while also delaying the release of new Sandybridge systems.

Samsung HQ in Seoul

“There are six PC line-ups released in Korea and one in the US, and we plan to fully refund or exchange the product in question,” Samsung spokesman James Chung said.

The issues with the new Intel chipset could be potentially quite serious, causing hard drives and DVD drives to malfunction over time. Samsung have said however that there will be no financial impact on their business as total payment will be funded by Intel.

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One comment

  1. koRn
    February 1, 2011 at 11:01 am

    Good for Samsung, lets hope other manufacturers follow suit. This is going to cost Intel a fair chunk of change. at least it happened earlier rather than 6 months down the line.

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