EKWB responds to reports of late payments and internal issues

EKWB has been one of the biggest names in custom liquid cooling for many years, so it came as a surprise when news of internal troubles hit earlier this week. A report from Gamers Nexus found that EKWB has faced issues with payments and cross-department communications. Now, EKWB has responded with a lengthy statement.

EKWB founder and recently-returned CEO, Edvard König, addressed recent reports in a video statement. The statement confirms much of what was reported, but adds that a number of actions are now being taken to rectify the situation.

Find the statement in full below:

“Dear Community, Media, and Partners,

First of all, I would like to say that we take this very seriously. It is true that some of EK’s external contractors and business partners have experienced delayed payments. We sincerely apologize for the difficulties this has caused them and the lack of adequate communication.

In February 2024, I, Edvard König, resumed the CEO position to return EK to its respected path. Several issues have already been addressed, including the amended filing of US taxes. We have realigned our focuses while our vision and strategic orientations have remained unchanged. There is still a considerable distance to go, and we immediately began by implementing the following key actions:

• Communicating openly any delays and uncertainties that affect outstanding payments, starting with those concerning our personnel.
• Reconciling the relations and communication between all subsidiaries and entities of EK Water Blocks.
• Improving the transparency and frequency of internal communication with all employees concerning our current situation.
• Resolving any outstanding overtime work issues of EK employees. Anyone with a claim, please contact us so we can check everything and make things right. For that purpose, we are introducing a dedicated email address: [email protected].

We appreciate the patience and understanding of our community, customers, and partners during this time. We are committed to fulfilling our financial obligations and regaining your trust. Our mission to elevate computers for a better world remains at the forefront of our focus as we move forward.

Thank you all for standing with us as we work through these challenges, just as you have supported EK for over two decades. We are dedicated to making things right and fostering a more responsible company culture.”

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KitGuru Says: EK has been quick to respond and take ownership of the situation. Hopefully the rest of the clean-up needed here is handled well too. 

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