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It is always fun to watch a high powered executive get flustered, but today RIM's CEO Mike Lazardis just had enough when the BBC were questioning him about security issues.
Lazardis took a wobbler because the BBC interviewer suggested that RIM and the Blackberry software had issues in India. The CEO just kept saying it was ‘unfair' and instead of explaining in detail why, he just lost his head and left.
In hindsight, the interviewer might have wanted to choose his words better. The Indian government couldn't crack the Blackberry messaging and email servers, leading to ban threats if RIM didn't allow them to access the company servers.
Lazardis has been having a tough time, especially with recent less than stellar launch reviews of the Blackberry Playbook. We would have assumed however that he could have debated the issue a little further, because it always looks bad when a leading executive won't discuss the problems in a little bit more detail, before walking out. Especially when they have been known to fight for the consumers privacy.
KitGuru says: No security problems. Iconic product?
Sometimes the BBC come across as being tossers. ill be honest. From what I know RIM are fighting to help preserve privacy and the india government have been busting their ass over it.
I agree, they have a strong case, just lay it out and even if its not detailed, just make the interviewer look like a pratt
Totally agree with him, though I think he could have handled this better (jetlag and fed up of the same issue being brought up all the time maybe?).
Saying that they have security issues, when the actual problem is that their security is so good that certain countries which like to be able to monitor all communications can’t do this is not something which most of their customers would see as a bad thing.
More power to RIM for not just bending over and giving up on the principles of private communications being private.
It doesn’t sound like it’s RIM that have the issues, it’s the Indian government. Refusing to answer badly worded or plain stupid questions doesn’t mean he “lost his head”
Perhaps ‘in hindsight’ this was just a poorly written article.
DId you read it Joe Mac? I think the author is actually defending RIM and wondering why he didnt make more of an effort to debate their strong stance, rather than just keep saying the same words then walking off.
I would assume he is just pissed off answering the same things again and again, but it looks bad to me to just handle it in this way.
RIM have a strong stance on this, so it seems pointless to look ‘guitly’ and storm off when in fact he could have walked around the sensitive issues and yet answered the points better (or at all).