Home / Software & Gaming / Ubisoft promises to fix Just Dance Kids Mode after spamming subscription messages

Ubisoft promises to fix Just Dance Kids Mode after spamming subscription messages

Ubisoft has found itself in hot water with parents, after complaints that Just Dance 2019 was bombarding children with subscription messages despite utilising the supposedly safe “Kids Mode.” The publisher has since apologised, and claimed that it will rework its song listings to prevent such confusion in the future.

Kids mode has been included in the last two iterations of Just Dance, built with the intention to “deliver a safe space” so that children could enjoy dancing without rewards, XP and challenges. Of course, it isn’t much of a stretch to assume that kids shouldn’t be subjected to aggressive monetisation either.

Unfortunately, Reddit user darkheartsmd noted that while the list is supposedly meant to be simplified, songs exclusive to the Just Dance Unlimited subscription service were also appearing for their six-year-old. Whenever these songs were clicked on, the child would not only be met with the disappointment that it wasn’t available but also given the option to pay up.

darkheartsmd suggests that songs be removed from Kids’ list unless bought in the adult mode or there is an active subscription on the account. This is something Ubisoft already seemingly embraced on the European version, making the problem exclusive to North America.

“We realised that the labelling of the content in-game and more especially the difference between what's included on the cartridge/disc and what's available in the Just Dance Unlimited streaming service in the Just Dance Kids mode could be confusing for our players,” Ubisoft told Eurogamer.

“We never intended to create an uncomfortable situation for parents. Just Dance is a game that's meant to be accessible for everyone, and it's really important for us to provide a protective and safe environment for all of our players, including families. We are currently working hard on solving this issue as soon as possible.”

KitGuru Says: While I’m sure many are already stretching their muscles in preparation to jump down Ubisoft’s throat, it does seem like an honest mistake that the firm is preparing to fix. The real question is how long it will take to patch out.

Become a Patron!

Check Also

Bethesda’s own website is now leaking the Oblivion remake

If the leaked screenshots or Xbox Support leaks weren't enough to convince you, then perhaps this will. Bethesda's own website has now been updated with mention of the Oblivion remake. 

We've noticed that you are using an ad blocker.

Thank you for visiting KitGuru. Our news and reviews teams work hard to bring you the latest stories and finest, in-depth analysis.

We want to be as informative as possible – and to help our readers make the best buying decisions. The mechanism we use to run our business and pay some of the best journalists in the world, is advertising.

If you want to support KitGuru, then please add www.kitguru.net to your ad blocking whitelist or disable your adblocking software. It really makes a difference and allows us to continue creating the kind of content you really want to read.

It is important you know that we don’t run pop ups, pop unders, audio ads, code tracking ads or anything else that would interfere with the KitGuru experience. Adblockers can actually block some of our free content, such as galleries!